At Bidwell Insurance Brokers we act as your advocate, liaising with insurers, loss adjusters and other parties on your behalf, keeping you informed at every stage and ensuring your claim is progressed efficiently and fairly.
Our role is not simply to place your insurance, but to stand alongside you when you need us most, providing practical guidance, expert advice and dedicated support from first notification through to settlement.
There are two ways to contact us should you need to make a claim.
All insurance policies include conditions relating to the notification and handling of claims. To help protect your entitlement to cover, it is important that you comply with these requirements.
If an incident occurs that may give rise to a claim, you should:
Notify us immediately of the incident or circumstances, providing as much information as possible. In the event of theft, attempted theft or malicious damage, the matter should also be reported to the police without delay and a crime reference number obtained.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS).
More information is available on request or on their website, www.financial-ombudsman.org.uk.
